Services

Advisory engagements

Regular access to answer your most time-sensitive questions about your customer research program as they arise. Ideal for leaders of customer research and innovation programs, regardless of whether you have a research background.

Research training & analysis workshops

Upskill your team on new research methods in the most effective way: learning by doing. They’ll be guided through applying new research skills to create or analyze a study of your actual product or service.

Currently offered topics include customer interviewing, prototype testing, survey design, and analyzing open-ended customer responses.

Spatial computing strategy workshops

Augmented reality, AI vision, and smart devices demand different customer learning approaches from traditional flat-screened devices. Learn how to adapt design thinking skills to the new paradigm of spatial computing, so that you can create emerging technology products that customers value and are willing to pay for.

Custom engagements

I have limited slots available for custom research and customer strategy projects, with special priority given to spatial computing topics. Contact me to discuss your project!