Training Fidelity National Financial employees in customer research methods
We knew that we wanted to have more data collection across the organization, but Fidelity did not want to create this huge infrastructure for research. What we were able to do through the working sessions was to take individuals within the company, train them, and make them pretty self-sufficient at conducting surveys and interviews.
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“10/10”: Attendee feedback on Austin Design Week talk
Llewyn presented on the topic “Discovering physical-digital spaces,” at Austin Design Week 2021. The talk covered the assumptions that go into design for flat screens, and how designers should prepare to update their process as they transition to design for spatial computing.
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