Services
I offer a range of services to support leaders and teams across the innovation lifecycle: from customer discovery, to better research and more confident understanding, to expert counsel as products and processes mature. Rates are determined based on project scope and timelines.
Project work
For projects with defined questions and scope, I recommend this level of engagement. Typical project goals include:
Developing a human-centered vision for an emerging technology
Identifying and evaluating target customers or use cases for your product or service
Identifying gaps and opportunities in your in-house innovation program or processes
Advisory services
I also offer advisory services for clients with more open-ended needs, who are seeking advisory support and regular access as questions arise. I’ve provided advisory services for clients who were seeking to:
Build or mature an in-house innovation program
Quantify the impact of ongoing programs or projects
Implement new innovation methods or tools
Get expert review of research plans, materials, or analysis
Innovation workshops
For teams looking to upskill fast or work through a challenging innovation problem together in real time, I offer customizable workshops. These sessions emphasize emerging technology, collecting evidence, and building shared understanding. I currently offer workshops on the following topics:
Emerging technology and innovation
Strategic evidence for innovation: Who even are my customers?
Predicting the user experience of new emerging technology platforms
Designing for spatial computing (augmented reality, physical AI, smart things): Eliminate your blind spots
Customer research fundamentals
Research interviewing
Writing effective survey questions
Qualitative data analysis
Workshops can range from two hours to multiple days, depending on your goals.
Talks
I’m an experienced speaker and have delivered presentations at companies, as well as national and international events. I have existing talks prepared on the following subjects:
Evolving your design process for spatial computing (updated since this version)
Or contact me about preparing a custom presentation for your organization.
Don’t see what you’re looking for?