AI distorts customer data. I help product teams understand exactly how, and how to account for in customer research–validated at the intersection of social science and computer science.
Up to 8 figures saved per project––that’s the value of more evidence-based business decisions, as reported by my clients after working together.
Human-centricI believe the best products and services, AI or otherwise, are built around human needs. |
Evidence-basedI believe both product strategy and our design processes should be formed through rigorous evaluation. |
Physical meets digitalI believe the future of technology will go beyond chat windows, to full environmental integration. Product design should account for this. |
Participatory methodsI believe everyone can (and should) understand research and incorporate it into their work. |
Schedule a call with me to discuss your goals and what’s blocking you from getting there.
