UX and design professionals are at a pivotal moment in the AI “revolution”: do we choose to define our value in terms of output or outcomes? Focusing on efficiency and deliverables (“output”) is the road to commoditization. But we still have an opportunity right now to shape the discussion about how to measure design impact.
Read MoreAs a design professional in 2025, what should you be doing to future-proof your career for AI? Last week I met with Bria Alexander, Brittany Hobbs, and Christopher Noessel to discuss the latest AI developments, and what was top of mind for them was not a specific new model or tool, but questions of access and resourcing.
Read MoreAs design professionals struggle to figure out what AI means for the way we work, our partners across our organizations–PMs, engineers, and more–are all trying to answer the same questions. Erika Flowers and John Donmoyer show how designers are taking the lead in AI adoption, helping designers and non-designers alike to envision new ways of working.
Read MoreHow are you evaluating your AI tools? This is the question UX and product leaders should be asking as they choose AI training and partnerships for their teams, which I recently discussed in an interview.
Read MoreIt's easy to fall into the trap of confusing "output" with "impact." But as a researcher in a world of AI tools, that's a good way to devalue your work.
Read MoreEven seasoned leaders want to grow their skills and connect meaningfully with other professionals. But this becomes harder to do when you’re senior because you are too experienced to find value in 101-level content, and there are more and more people vying for your time and attention. Senior professionals can thrive when supported by past and present colleagues, supplemented by expert consultants.
Read MoreJunior employees are less invested in an organization’s status quo and have stronger incentives to adopt new data-driven practices than more established employees. However, this can make them a target for colleagues who oppose culture change. In this post, I discuss strategies leaders can use to bolster junior employees and foster a more data-driven culture.
Read MorePublishing research externally is one of the best ways to establish authority in your industry. But every public forum has its own standards for how research should be presented. In this post, I discuss the four things to look for when deciding where and how to publish your research.
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