A recently passed bill in Colorado classifies brain waves as sensitive personal information that must be protected the same as fingerprints and facial recognition data. Most (though not all!) user research doesn’t collect neural data, but we should be prepared for legislation that restricts our ability to collect and store user data in unanticipated ways.
Read MoreTarget is the latest company to be hit with a class action lawsuit for biometric privacy violations–specifically facial recognition data. Legal departments are growing concerned that user research recordings present a similar risk.
Read MoreIn this post, I share my high-level impressions of key spatial computing trends in 2023. Topics covered are hardware, including the Apple Vision Pro and Humane Ai Pin; generative AI, including visual understanding and conversational input; and the metaverse, including VR adoption and divestiture. 2023’s developments indicate that it’s a good time to make sure you’re paying attention, learning relevant skills for spatial computing, and that you know where to go for help.
Read MoreAs spatial computing technologies become more convenient and cheaper, and new form factors like Humane’s Ai Pin continue to emerge, it’s clear that the divide between information technology and industrial automation is going to dissolve. What will it take for the paper in factories like Toyota’s to be replaced by something else? And how can we anticipate what that “something else" might be?
Read MoreJunior employees are less invested in an organization’s status quo and have stronger incentives to adopt new data-driven practices than more established employees. However, this can make them a target for colleagues who oppose culture change. In this post, I discuss strategies leaders can use to bolster junior employees and foster a more data-driven culture.
Read MoreSpatial computing offers new opportunities to serve people with physical workflows. In this post, I share recent accounts of pain points from people in healthcare, logistics, and construction, along with recommendations for how to approach innovation in new industries responsibly.
Read MoreLow-cost, “lean” prototypes are the most efficient way to test user satisfaction with innovative experiences. But many product teams either overengineer their prototypes or omit testing with users entirely until it’s too late. In this post, I share 5 thought starters for teams looking to think outside the box about simulating experiences for user testing.
Read MorePublishing research externally is one of the best ways to establish authority in your industry. But every public forum has its own standards for how research should be presented. In this post, I discuss the four things to look for when deciding where and how to publish your research.
Read MoreThe DVF (Desirability-Viability-Feasibility) Framework, and frameworks like it, are tools to focus innovation in ways that are more likely to produce market success. However, most teams using these frameworks impede their effectiveness by failing to collect customer input across all three of the DVF tracks. In this post, I share three things leaders can do to equip their teams for more impactful innovation.
Read MoreI started Llewyn Paine Consulting, LLC because traditional market and user research techniques fall short when it comes to creating new markets for emerging technology. I created a repeatable, systematic approach to technology-customer matchmaking that can be effectively applied by ordinary entrepreneurs, product managers, designers, and researchers in the real world.
Read MoreIn a blink-and-you’d-miss-it moment in Monday’s WWDC 2023 keynote, Apple called back to some foundational spatial computing work I did at Microsoft, as part of their unveiling of the Vision Pro.
Read MoreIf you’re a product leader tasked with figuring out what mixed reality means for your products or services, you should expect to evolve your processes and tools. To give you a head start on the changes you’ll need to make, here are four questions you can start thinking about today.
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