Mini-case study: How do you run a human-centered technical exploration on a hard-to-access emerging technology?

Emerging tech teams may build a product thinking there’s a market, only to be forced to pivot when sales slump. A human-centered technical exploration can be a starting point for discovering new markets. I helped a consumer robotics team create user-centered “razors” to identify new target customers, despite tight timelines and lack of access to prototypes or production models.

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How can we the tackle systems-level impacts of AI?

We’ve started to recognize the quality and legal issues AI brings into our own product ecosystems. But incorporating AI into our products also means we are integrating ourselves into much larger systems: systems with far-reaching and often hard-to-understand consequences. As human-centered professionals, how can we tackle this difficult problem?

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AILlewyn Paine
Where can senior professionals in tech find support?

Even seasoned leaders want to grow their skills and connect meaningfully with other professionals. But this becomes harder to do when you’re senior because you are too experienced to find value in 101-level content, and there are more and more people vying for your time and attention. Senior professionals can thrive when supported by past and present colleagues, supplemented by expert consultants.

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Colorado’s new brain-wave law shows that biometric privacy legislation–and its impact on product teams–won’t stop at face and voice

A recently passed bill in Colorado classifies brain waves as sensitive personal information that must be protected the same as fingerprints and facial recognition data. Most (though not all!) user research doesn’t collect neural data, but we should be prepared for legislation that restricts our ability to collect and store user data in unanticipated ways.

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BiometricsLlewyn Paine
The state of spatial computing in 2023: Perspectives from two decades in the field

In this post, I share my high-level impressions of key spatial computing trends in 2023. Topics covered are hardware, including the Apple Vision Pro and Humane Ai Pin; generative AI, including visual understanding and conversational input; and the metaverse, including VR adoption and divestiture. 2023’s developments indicate that it’s a good time to make sure you’re paying attention, learning relevant skills for spatial computing, and that you know where to go for help.

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